Ask for your case information

You have a right to see the information that’s gathered about your case.

• When the court process starts, the law says the social worker has to show you the information they have about your case. What information the social worker gives you depends on where your case is at in the court process, and usually includes all of the relevant file information and social worker notes. You can’t ask for the name of the person who reported the possible abuse or neglect.
• If your case isn’t in court, you could apply to the Office of the Information and Privacy Commissioner for BC to get some information under a law called the Freedom of Information and Protection of Privacy Act. It’s best to ask in writing for the information you want, so you can prove you asked for it. Keep a copy of any letter you send.

If you believe the social worker put wrong information in your file, you have the right to ask for this to be fixed. Ask your advocate, community worker, or lawyer how to do this.