Describes client and lawyer responsibilities to help them both know what to expect from a legal aid contract.
Also explains:
- what the lawyer’s time on the case includes,
- what the lawyer can’t do,
- change of counsel requests by the client or the lawyer, and
- where to find out about making a complaint.
Note that the French version includes recent updates that are in the current English version. All other language versions from 2021 don't include these recent updates.
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