Client information

If your client is approved for representation by a legal aid lawyer. Related information to help them understand their role and responsibilities.

Legal aid information for clients

Questions about legal aid

How do I stay up to date on LABC resources, services, and training opportunities? July 18, 2022

How can a legal aid navigator help me?

Legal aid navigators are Legal Aid BC staff who can help clients to:

  • answer questions about legal aid,
  • provide practical support, 
  • assist with clients’ appointments,
  • communicate with clients’ lawyers, 
  • put clients in touch with an interpreter or translator,
  • connect clients with duty counsel, Family LawLINE, and other community services, and
  • find specialized support services to help clients.

Legal aid navigators are available to help clients in several BC communities.

Does Legal Aid BC offer help in my language?

We provide legal aid services in English. If you can’t communicate with our staff in English and can’t call us with someone who can interpret for you, we can arrange for an interpreter. Interpreters are available for more than 100 languages.

When you phone the Legal Aid BC Call Centre, you will first hear a recorded legal aid welcome message in English. You can also access the recorded message in six languages:

  • Cantonese
  • English
  • French
  • Mandarin
  • Punjabi
  • Spanish

The messages explain that if you need services in languages other than English, you should tell the staff person who answers what language you speak so they can arrange immediate access to a telephone interpreter.

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